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Fulltilt poker problems since update 28.07
Posted:
Tue Jul 28, 2015 10:28 am
by sp00ky
Hi PT4team,
there is only a Hud on one table while multitabling.And that hud shows information of all tables.
How can I fix this?
Re: Fulltilt poker problems since update 28.07
Posted:
Tue Jul 28, 2015 12:47 pm
by kraada
We are aware that Full Tilt pushed a large update today.
Please restart PT4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our
support system with the log file - that will help us figure out what is going on here and get it fixed for you. You can find that file by clicking File --> Show User Data Folder in the main PT4 window - the file we need is the text file called PokerTracker4 that is in that folder.
Post your ticket number here once you've created it and I'll make sure this gets prioritized appropriately.
Re: Fulltilt poker problems since update 28.07
Posted:
Tue Jul 28, 2015 1:46 pm
by grindahoo
Im having the same problem, fix?
Re: Fulltilt poker problems since update 28.07
Posted:
Tue Jul 28, 2015 3:04 pm
by trankitos
Same here.
Re: Fulltilt poker problems since update 28.07
Posted:
Tue Jul 28, 2015 7:37 pm
by grindahoo
Please take care of this asap, i cant play today cus i dont have a hud.. i cant afford to go much longer without playing, and theres no way im playing on regfest stars, the only two sites i have rolls.
Re: Fulltilt poker problems since update 28.07
Posted:
Tue Jul 28, 2015 11:06 pm
by grindahoo
Table Ninja is also acting up fyi.
Re: Fulltilt poker problems since update 28.07
Posted:
Tue Jul 28, 2015 11:13 pm
by KillDurrrr
I’m having problem on FTP using the mac version pt4 on regular tables. Stats on some tables show up and not on others, and also some stats jump between the correct stats then random stats for other players, is there a time frame of when this issue will be resolved? Please focus on fixing the mac pt4 problems also
Re: Fulltilt poker problems since update 28.07
Posted:
Wed Jul 29, 2015 8:00 am
by kraada
We are looking into all issues related to the Full Tilt update - if you don't already have a ticket in our
support system please do open one as that is going to be the fastest way for us to notify you once a fix is available.
Re: Fulltilt poker problems since update 28.07
Posted:
Wed Jul 29, 2015 12:56 pm
by grindahoo
Is it possible we can get an ETA on the fix?
Re: Fulltilt poker problems since update 28.07
Posted:
Wed Jul 29, 2015 2:54 pm
by kraada
Our policy is not to announce an ETA on such things - once a fix is ready and tested we will make it available.