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HUD not Updating

PostPosted: Thu Apr 21, 2016 3:46 pm
by YerSoLucky
I was asked via support to uninstall Postgres and install a new version to fix my damaged database. I was given step by step instructions on completing this. During my 1st HUD test with the new Postgres software, my HUD does not update despite hands being imported. All players at the table show stats for the 1st hand while my stats remain blank. My HUD does update after some time but does not update again after this.

I have contacted support about this issue but while I'm awaiting a response, is there any quick fix I can try?

Re: HUD not Updating

PostPosted: Thu Apr 21, 2016 4:40 pm
by kraada
Is your poker site installed in English? If not you will need to set it to English in order for the table to be detected properly.

Re: HUD not Updating

PostPosted: Thu Apr 21, 2016 4:48 pm
by YerSoLucky
All my sites are installed in English

Re: HUD not Updating

PostPosted: Fri Apr 22, 2016 2:41 am
by WhiteRider
It will be best to follow up in your ticket where we have your prior information.