PokerTracker

I installed v4.15 and updated the DB.
All is well but backup and restore take ages due to a very long "Validating Files" phase, much longer than before.
Is it just me? I performed some housekeeping on the DB, to no avail.
Thanks in advance for any suggestion.

That's not something I can reproduce so please open a Support Ticket with a PokerTracker4.log file that's recorded the trouble so that we can investigate that for you.

Will do, thanks!

i have the same issue, using v4.15.3.

rebuild cache, housekeeping etc works fine

but when i try to do a backup it takes ages (atm 2hours+)

I could show the same screenshot as OP, with even more "..................." aftrer validating files.
Like infinite points and they are even getting more

is this normal nowadays?

If you are using NoteCaddy that's a known issue so until that's resolved you can uncheck 'User Data Files' under 'Optional Files' and the backup should be much faster.

Flag_Hippo wrote:If you are using NoteCaddy that's a known issue so until that's resolved you can uncheck 'User Data Files' under 'Optional Files' and the backup should be much faster.

yep using notecaddy. okay thank you, i will try that!