iPoker Speed Support

Let us know what features not currently in the PT4 should be added.

Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators

Re: iPoker Speed Support

Postby kraada » Wed Nov 07, 2012 9:21 am

It was working in testing otherwise we wouldn't have released it.

Please restart PT4 using the Logging Enabled link on your Start Menu and reproduce this problem. Then please send us the PokerTracker4.log file via a support ticket so that we can investigate this further for you. You can find this file by clicking File -> Open User Data Folder in the main PT4 window. The file we need is the text file called PokerTracker that's in the folder that appears.

Then PM me your ticket number or post it here so that I can get the appropriate people working on it more quickly.
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Re: iPoker Speed Support

Postby wasil » Thu Nov 08, 2012 9:23 am

it work but sometimes it won't show the hud
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Re: iPoker Speed Support

Postby kraada » Thu Nov 08, 2012 10:35 am

Then please create that ticket and let me know what the ticket number is so that we can figure out what is going on in your case. So far in every instance the update hasn't taken affect for people properly - the resolution for that is to restart your computer and run the installer first before running either PT4 or iPoker.
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Re: iPoker Speed Support

Postby donduris » Thu Nov 08, 2012 9:36 pm

its buggy if you open 2 tables at the same time, if you open up tables one at a time, make a fold then open other table works sweet if you open 2 at same time it bugs out.
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Re: iPoker Speed Support

Postby WhiteRider » Fri Nov 09, 2012 5:54 am

donduris wrote:its buggy if you open 2 tables at the same time, if you open up tables one at a time, make a fold then open other table works sweet if you open 2 at same time it bugs out.

I can't reproduce this - the Hud works for me when I open two speed tables at the same time.
Please report your problem as suggested before so that we can check your logs and see what is going on.
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Re: iPoker Speed Support

Postby oracle3001 » Wed Nov 14, 2012 7:22 am

I am still experiencing quite a few problems with ipoker Speed support. If the HUD comes up seems extremely hit and miss. It is definitely importing the hands, the correct setting in config is set to show HUD on Speed tables, min hands required set to 0, but still sometimes it appears and other not.
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Re: iPoker Speed Support

Postby kraada » Wed Nov 14, 2012 10:12 am

Oracle, do you have an open ticket with logs in the latest beta?
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Re: iPoker Speed Support

Postby oracle3001 » Wed Nov 14, 2012 11:18 am

No.
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Re: iPoker Speed Support

Postby kraada » Wed Nov 14, 2012 12:28 pm

Please open one with logs and PM me the ticket number and I'll make sure they're looked at straight away.
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Re: iPoker Speed Support

Postby Sharrow » Fri Nov 16, 2012 7:43 am

Hi,since the last PT4 Update the HUD worked great at Speed talbes,but from this morning I cant get it to work,no matter what I try.When I play normal tables the HUD works,but not on Speed.It is importing the hands and I checked the box to enable hud at speed.
Did ipoker maybe have an update that changed something?
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