iPoker Speed Support

Let us know what features not currently in the PT4 should be added.

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Re: iPoker Speed Support

Postby PeteX » Wed Dec 19, 2012 1:53 pm

Yeah, I just had a >1000 hand iPoker speed session and didn't have hud on most of the time... :( This has happened to me before, but usually the HUD works ok with 4 speed tables and certainly once I restart the poker client and PT4. I had the HUD at first when I started the session but then at some point the HUD disappeared AND ALSO the hand import stopped.

But fortunately I had the logging on, so I'll just zip my logs from today and create a support ticket and attach the PT4 + HUD logs there, hopefully that might help solve the issue.

Note that once I had played a few hands and the HUD didn't appear, I closed down the iPoker client, stopped hand import (actually PT4 jammed totally when I pressed the stop getting hands, it didn't copy the hands to the processed folder as it usually does, just didn't do anything...) and closed PT4. Note that at this point (after I had exited PT4) the PokerTracker4HUD-process was STILL running in the task manager, maybe it was also jammed somehow? I just killed it, restarted PT4, pressed the get hands while playing and then started the iPoker client and opened up a few speed tables and sure enough it was importing hands (and it imported immediately the ~20 or so hands that were played after the hand import stopped initially before shutting down PT4 etc) but no HUD.
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Re: iPoker Speed Support

Postby kraada » Wed Dec 19, 2012 2:03 pm

These are the first reports we've had of any problems with the latest beta and Speed, so the more logs we can get in situations like this, the easier it will be for us to pin down what is going on.
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Re: iPoker Speed Support

Postby PeteX » Wed Dec 19, 2012 2:50 pm

Here you go: Ticket 131773

This is pretty annoying, hopefully you'll be able to find a cure quickly.
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Re: iPoker Speed Support

Postby nemistom » Fri Dec 21, 2012 8:05 am

After updating to v4.05.8 (from .7) the hud disappeared but after a few pt and poker client restart it worked fine. The next day I couldn't solve this problem and nothing has changed since v4.05.9 :( so sad :(
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Re: iPoker Speed Support

Postby kraada » Fri Dec 21, 2012 9:18 am

Do you have a ticket nemistom? The more tickets we can get on this issue the easier it will be for us to fix.
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Re: iPoker Speed Support

Postby nemistom » Fri Dec 21, 2012 10:11 am

Not yet. Do I have to make it?
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Re: iPoker Speed Support

Postby kraada » Fri Dec 21, 2012 12:55 pm

Please do, the more data we can get on these kinds of things, the better.
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