PokerTracker

Hi!
I've found out that my HUD in ZOOM sometimes shows wrong stats (for a wrong player), guess (but im not sure) sometimes it just doesnt switch. What should I do to help u fix this bug? This happens every once in a while in every session I play.

We're currently testing a fix for the occasional missed players - I don't have a release date yet, I hope it won't be too long now but it depends on successful internal testing.

What about the problem with the hud not updating for a hand once in a while? Have the problem with stats showing up one place to the right once in a while also, but hud not updating is way more critical.

So when this happens you are just going an entire hand without seeing any changes?

Yes. And it's updating fine in the next hand. Happens 1 of 30 hands maybe. Had the problem in the log-file I sent you last week. Thought that was what OP was talking about also. Both not updating and showing stats at wrong pos.

It's possible it may be related - we are working on a fix for the next beta which should improve things.

I've also previously reported this happening to me with the HUD not updating between hands and displaying the wrong player stats, but happens way more often than OP (almost 1 in 5 hands). Have previously sent my log files and screenshots to ticket in the past. Hope a fix can be found soon as it's a huge disadvantage.

I assure you we are going to keep working to get Zoom as reliable as possible.

any updates? It's unable to use PT4 on zoom with this bug.

We're working on it - we hope to release our next beta soon, but we need everything to be working properly in testing before we release it.