Problems with Custom Stats

[ptr27]

Hello. I added many custom stats to HUD in popup groups. And during the game all eesential stats shows immediately. But all custom stats appears after 10-15 sec if I had 20k+ hands on player. And it is big problem for me. Can you advice me something? Thank you.

[kraada]

Please restart PT4 using the Logging Enabled link on your Start Menu and reproduce this problem. Then please send us the PokerTracker4.log file via a support ticket so that we can investigate this further for you. You can find this file by clicking File -> Open User Data Folder in the main PT4 window. The file we need is the text file called PokerTracker that's in the folder that appears.