PokerTracker

Hi my friend has a problem with his PT4 HUD. He is using v4.05.3 beta and the HUD works fine for normal FR cashgame.
If he plays Zoom the stats are at the wrong position (but correct at normal tables) and they are not updating and stuck at the place.
So the players change each hand but the stats are not changing. The numbers of each stat is also not increasing.

Zoom Hud is activated and also the option for the Memory grabber.

This problem is only occuring in Zoom games.

Please have him restart PT4 using the Logging Enabled link on your Start Menu and reproduce this problem. Then please have him send us the PokerTracker4.log file via a support ticket so that we can investigate this further for you. He can find this file by clicking File -> Open User Data Folder in the main PT4 window. The file we need is the text file called PokerTracker that's in the folder that appears.