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Can't select a custom stat in Holdem Hand Range Visualizer !

PostPosted: Fri Jan 16, 2015 8:06 pm
by bAdJQKe10
Hello,
I'm using a custom HUD created for PT4 (CoffeeHUD) which has a lot of custom statistics and I'm trying to use them in the Holdem Hand Range Visualizer for some analysis. The problem is that when I try to add them to the Heat Map I can't found any of this stats. I know that this used to work in the past but not anymore. Do you know what's the problem and if there is a solution for this ? Thank you.
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Re: Can't select a custom stat in Holdem Hand Range Visualiz

PostPosted: Fri Jan 16, 2015 8:23 pm
by kraada
You'll need to contact the Premium developer for Premium support.

Re: Can't select a custom stat in Holdem Hand Range Visualiz

PostPosted: Fri Jan 16, 2015 10:43 pm
by bAdJQKe10
What do you mean by the Premium developer? The developer of the CoffeeHUD?

Re: Can't select a custom stat in Holdem Hand Range Visualiz

PostPosted: Sat Jan 17, 2015 6:02 am
by WhiteRider
This is a known issue. If you want to get a notification when the fix is released please open a Support Ticket.

Re: Can't select a custom stat in Holdem Hand Range Visualiz

PostPosted: Sun Jan 18, 2015 12:27 pm
by bAdJQKe10
Is there an ETA for when this is going to be fixed ?

Re: Can't select a custom stat in Holdem Hand Range Visualiz

PostPosted: Sun Jan 18, 2015 12:38 pm
by WhiteRider
We don't generally discuss the timeframe for changes in PT4 until they are ready for release, but having more tickets linked to an issue can help raise its priority.