TableTracker Search issue - Pokerstars

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TableTracker Search issue - Pokerstars

Postby its_goran » Sun Apr 14, 2013 2:43 pm

I'm having a weird issue with TableTracker that only began last night. Now I haven't played in over a week but it had worked fined up until last night. When searching for a table it will only show tables with 1/6 players. I checked my settings and it is set to MIN- 1, Max 6, Built in Scoring, .05NL. I don't see why any of these settings would interfere, and they haven't been changed since it was last working properly. I have tried to update PT4 and it has not solved the problem. Any help would be appreciated, thanks.
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Re: TableTracker Search issue - Pokerstars

Postby WhiteRider » Mon Apr 15, 2013 3:28 am

I'm seeing the same thing - I suspect that PokerStars have changed something on their servers which means that TableTracker isn't getting all the data it expects. I will make sure that the TableTracker development team are aware of this - thanks for bringing this to our attention.
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Re: TableTracker Search issue - Pokerstars

Postby SunnyTomcat » Mon Apr 15, 2013 2:14 pm

Similar Problem I have - since latest update I get the error message "no tables met your criteria".
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Re: TableTracker Search issue - Pokerstars

Postby kraada » Mon Apr 15, 2013 3:33 pm

It sounds like it may be a global issue. If you create a support ticket for this issue we'll make sure you get notified when it is fixed and we can extend your TT subscription for the duration of the downtime.
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Re: TableTracker Search issue - Pokerstars

Postby its_goran » Tue Apr 16, 2013 5:01 pm

Ok thank you for the replies, and the extension. On another note, is there an a algorithm posted anywhere of the weighted stats used for TT?
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Re: TableTracker Search issue - Pokerstars

Postby kraada » Tue Apr 16, 2013 5:27 pm

The score is a proprietary algorithm, I'm afraid.
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Re: TableTracker Search issue - Pokerstars

Postby APerfect10 » Wed Apr 17, 2013 9:34 pm

The PokerStars feed for TableTracker was fixed today.

Please create a support ticket and reference this thread to obtain a free extension due to the down time.

Best regards,

Derek
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Re: TableTracker Search issue - Pokerstars

Postby its_goran » Thu Apr 18, 2013 1:30 am

kraada wrote:The score is a proprietary algorithm, I'm afraid.

As I figured. Thank you though.

And thanks for the update Derek, TT is working perfectly now.
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