Can't Active a Note Rule

Discuss and learn how to use TableTracker for table selection and NoteTracker for taking automated notes.

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Can't Active a Note Rule

Postby bodhisoma » Thu Apr 11, 2013 5:01 pm

Was kind of puzzled at first, a rule wouldn't let me make it active. I'd check the box, click save, checkbox unchecks in the edit screen, never appears in the list view.

Decided to duplicate a rule that was active-atable, gradually modified it until it failed to allow activation and eventually figured out that it didn't seem to like "Tournament Desc: STT (2 max) Hyper-Turbo SNG." If I remove it, I can make it active. Present, cannot.

Not sure if there are other descriptions it doens't like, I suspect when this is fixed, any other def similarly affected will be fixed.

Does this require a bug report or is it a know issue?
bodhisoma
 
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Re: Can't Active a Note Rule

Postby kraada » Thu Apr 11, 2013 5:17 pm

That means there's something wrong with that filter.

Please restart PT4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file - that will help us figure out what is going on here and get it fixed for you. You can find that file by clicking File --> Show User Data Folder in the main PT4 window - the file we need is the text file called PokerTracker4 that is in that folder. Once we have the log we'll be able to get that filter fixed.

One side note though: since tournament detection happens at the end of the tournament, you'd need to regularly purge and re-run NoteTracker in order for these filters to match any hands as hands aren't flagged with tournament types at import time, only later when tournament detection runs.
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Re: Can't Active a Note Rule

Postby bodhisoma » Mon Apr 22, 2013 2:50 pm

bodhisoma
 
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Re: Can't Active a Note Rule

Postby kraada » Mon Apr 22, 2013 3:29 pm

Thanks, we'll make sure it gets fixed.
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