Problem with notes

[Suboptimal88]

Today i made a lot of notes on notetracker , i set them active and saved them , noone of them is working but some deactivated notes seems to work , also some older notes i made work aswell despite i have changed their names (they work with their old names) , why is this happening?

[Flag_Hippo]

After you made your changes did you purge your notes? If you add new note definitions and/or change existing ones then you would want to purge any notes that have already been taken and then reprocess them via the "Status" tab in NoteTracker.

- Rob

[Suboptimal88]

I tried to run a note test today on most recent 1000 hands up to 10000 and it didnt show me any result , this is strange because i played yesterday and i had notes on some players why they dont show up on the test?

[kraada]

Did you set the notes in question to active?

[Suboptimal88]

yes they are all active.

[kraada]

Please export the note and a hand that should but doesn't trigger it for you and send them both to us via the support system and we'll investigate further for you.

[Suboptimal88]

i may misunderstand something with note testing , recently i purged all the notes both cash and tournaments but now 1/3 of cash hands are processed and 1/2 of tournament hands are processed too , am i supposed to get results on the processed hands? i ran a test and i only got one result on the only hand i played after the purging , does this mean i will only get results on hands i will play ? if thats the case then what is the purpose of processing?

[kraada]

Processing goes through the old hands you've already imported and takes notes on them. However we do it in reverse time order - that is, newest hands get processed first - so if you're looking to see if certain notes got taken you want to look at most recent hands not your oldest hands as those will be the last ones we get to (this means that as you play new hands are always processed before anything historical).

[Suboptimal88]

is there a way to make a note test on all recent hands at the same time instead of one? i mean can i pick all of them ?

[4StarGen]

CTRL+A