Manual Notes Resetting

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Manual Notes Resetting

Postby Minsk33 » Fri Oct 12, 2012 1:12 am

Ive had this issue forever and its been subtly building up to a post, basically sometimes i cant take manual notes (definitely on lock not sure about other site) because after taking the first manual note any notes henceforth do not end up saving -- like you click save go back and it didnt save

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Re: Manual Notes Resetting

Postby WhiteRider » Fri Oct 12, 2012 3:37 am

Are you using more than one database in the Hud?
If so, we have that issue under investigation - please open a Support Ticket and we'll link you into our system so that you get a notification when the fix is released.
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Re: Manual Notes Resetting

Postby Minsk33 » Fri Oct 12, 2012 3:47 am

yeah i am,
will open support ticket
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Re: Manual Notes Resetting

Postby Minsk33 » Sun Oct 14, 2012 4:45 am

it seems to work fine when using a single db
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Re: Manual Notes Resetting

Postby kraada » Sun Oct 14, 2012 8:57 am

I'll make a note of that in your ticket as well - thanks!
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