PokerTracker

hi,

i am new to TT. Right now I only have the default criteria like "Avg Stack, Avg PFR, Avg VPIP" etc.
Where can I add some more criterias there? I need for example WTSD or Max. VPIP.

Thank you

It is not possible to customize that list of stats at this time, I'm afraid.

wow, that is actually pretty disappointing.
i even paid for it now. I cant even customize my buddy list, i guess. i cant even find a buttom to remove someone out of the buddy list.
I have HEM1 with table scanner and that old programme has like 100 more features.

I would like to get my money back, please. I cant use this programme in that status.

You can add someone and remove someone from the buddy list - if you right click the player you can toggle his buddy status that way. You can also add buddies at the table via the right click menu. You might need to close and reopen the buddy list or re-scan in order for that list to be updated though (I'd check but it appears we're having a server hiccup at the moment).

nevertheless, i have to say that after try the full package, i am not satisfied. i would like to ask for a full refund. i already opened a ticket.
sorry for the inconvenience, but a cannot work with pt4.

I understand and am sorry you feel that way. The ticket is the proper way to go about these kinds of things; someone will get back to you shortly and I'm sure you'll be properly taken care of.