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NoteTracker does not work

PostPosted: Thu May 01, 2014 4:52 am
by bruzi
NoteTracker does not make note last 10 days ...Process status is ~84-88%.
Iam try make note for 1 day and klick run and I see 600 hands and process is 0 of 600 every time..(Iam play yesterday ~ 1 k hands and import all day).
Help,thx...

Re: NoteTracker does not work

PostPosted: Thu May 01, 2014 7:52 am
by kraada
Please restart PT4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file - that will help us figure out what is going on here and get it fixed for you. You can find that file by clicking File --> Show User Data Folder in the main PT4 window - the file we need is the text file called PokerTracker4 that is in that folder.