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net winnings tracking error

PostPosted: Sat May 24, 2014 4:59 pm
by ec0n0mist
Hi,

This was not an exclusive problem. I spotted this issue when my poker balance was not in line with what the latest version of PT4 suggested. To be fair this is the first time I've experienced such an issue with Pokertracker : reporting random haywire results.

I'd ask how one would manually edit the correct 'net winnings' but that would of course defy the the sole purpose of a tracker. Advice on this issue would be greatly appreciated.

Thanks in advance.

Re: net winnings tracking error

PostPosted: Sun May 25, 2014 4:30 am
by WhiteRider
Please attach the original hand history file to a Support Ticket and post your ticket number here so that we can find out why.

highfalutin