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table tracker for ipoker.fr

PostPosted: Fri May 30, 2014 3:11 am
by Steinpilz0104
Hi

A fellow of pokerstrategy.fr told me, that he only sees .com rooms. What can he do for getting the .fr tables in the table tracker?

Thanks for your answer and regards

Re: table tracker for ipoker.fr

PostPosted: Fri May 30, 2014 7:41 am
by kraada
What version of PT4 is he using?

Re: table tracker for ipoker.fr

PostPosted: Fri May 30, 2014 1:37 pm
by treemaster
hello i'm the guy who can't see the cash game table of Ipoker network .fr
I'm using PT4 v 4.11.6

Re: table tracker for ipoker.fr

PostPosted: Fri May 30, 2014 1:57 pm
by kraada
Please restart PT4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file - that will help us figure out what is going on here and get it fixed for you. You can find that file by clicking File --> Show User Data Folder in the main PT4 window - the file we need is the text file called PokerTracker4 that is in that folder.