PokerTracker

Hello,

I've had several auto-notes disappearing after beeing saved (99% sure I've saved), on more than one ocasion. Considering I have an extense list of auto-notes, is there a limit in number of auto-notes Note Tracker supports or any known cause responsible for this auto-deletion phenomenon?

Thanks

Notes are store in a DB table which has no limits in rows... so if there is some kind of limit, it is withing PT4, but I think this is not the case, probably it is just a bug

And would you have an opinion on how should I handle this event?

thanks

To be precise, what Note Tracker did was erase all the info on 1/4 of my auto notes, while keeping the empty slots (attached .png).

thanks

Ty for the picture... well, I don't have a clue, this is clearly PT4 related.
You should submit a ticket

Definitely submit a ticket via our support system - we have no known issue like you are describing and we'll need more information to be able to figure out what is going on here for you.