Table tracker not returning anything.

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Table tracker not returning anything.

Postby frodebass » Tue Aug 02, 2016 9:59 am

Hi,
Just bought a subscription, but table tracker is not returning anything else than "There were no tables that met your criteria"
I am searchiong for 2NL games on ipoker, microgaming and ongame.

Is there any way I can get a refund, or hopefully get any returns on my search?
I have checked the guides, gooigled forums etc, but nothing.

Thanks,

Frode
frodebass
 
Posts: 18
Joined: Tue Dec 08, 2009 12:47 am

Re: Table tracker not returning anything.

Postby kraada » Tue Aug 02, 2016 10:54 am

I'm seeing this as well and I'll look into this further and get back to you.
kraada
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Re: Table tracker not returning anything.

Postby kraada » Tue Aug 02, 2016 2:32 pm

I'm told this is a known issue at this time - if you'd like a refund please create a support ticket via our support system and we'll gladly process one for you.
kraada
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Posts: 54431
Joined: Wed Mar 05, 2008 2:32 am
Location: NY

Re: Table tracker not returning anything.

Postby frodebass » Tue Aug 02, 2016 3:20 pm

Thank you, I just opened a ticket now.
I will monitor the situation. Do you know if this is being worked on?
Is it only on microstakes, or the whole program?

Frode
frodebass
 
Posts: 18
Joined: Tue Dec 08, 2009 12:47 am

Re: Table tracker not returning anything.

Postby kraada » Wed Aug 03, 2016 7:30 am

I've been told the situation is being worked on and that it applies to those sites entirely at the moment.
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