Page 1 of 1

Table tracker not returning anything.

PostPosted: Tue Aug 02, 2016 9:59 am
by frodebass
Hi,
Just bought a subscription, but table tracker is not returning anything else than "There were no tables that met your criteria"
I am searchiong for 2NL games on ipoker, microgaming and ongame.

Is there any way I can get a refund, or hopefully get any returns on my search?
I have checked the guides, gooigled forums etc, but nothing.

Thanks,

Frode

Re: Table tracker not returning anything.

PostPosted: Tue Aug 02, 2016 10:54 am
by kraada
I'm seeing this as well and I'll look into this further and get back to you.

Re: Table tracker not returning anything.

PostPosted: Tue Aug 02, 2016 2:32 pm
by kraada
I'm told this is a known issue at this time - if you'd like a refund please create a support ticket via our support system and we'll gladly process one for you.

Re: Table tracker not returning anything.

PostPosted: Tue Aug 02, 2016 3:20 pm
by frodebass
Thank you, I just opened a ticket now.
I will monitor the situation. Do you know if this is being worked on?
Is it only on microstakes, or the whole program?

Frode

Re: Table tracker not returning anything.

PostPosted: Wed Aug 03, 2016 7:30 am
by kraada
I've been told the situation is being worked on and that it applies to those sites entirely at the moment.

highfalutin