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Notes [P], [F] etc.

PostPosted: Mon Jul 23, 2018 2:24 pm
by BloMur
Hi,

how to disable all notes crated by PT4 with [P], [F] etc. https://imgur.com/a/vvIMAnv

Regards

BM

Re: Notes [P], [F] etc.

PostPosted: Mon Jul 23, 2018 6:43 pm
by Flag_Hippo
To disable a note select a note definition on the 'Edit' tab in NoteTracker and uncheck the 'Active' option. Next to it that is also a delete button if you want to remove the definition entirely. Disabling a or deleting a definition does not remove the notes from your database that have already been processed so once you have disabled/deleted a bunch of definitions you need to go to the 'Status' tab, purge the existing notes and then reprocess them.

Re: Notes [P], [F] etc.

PostPosted: Mon Aug 13, 2018 10:30 am
by BloMur
I have deleted all notes and purge all automatic notes but now I have problem because stat: Live amout BB doest work. It is possible that deleting notes caused that ?

Re: Notes [P], [F] etc.

PostPosted: Mon Aug 13, 2018 11:51 am
by Flag_Hippo
Deleting notes wouldn't affect that so are you playing a fast poker variant like Zoom, Speed or Fast Forward? Live stats are disabled for this gametype but if that's not the case please enable logging, reproduce this problem and then send your log file to us in a Support Ticket. You can access the log file by clicking 'File --> Show User Data Folder' in the main PokerTracker 4 window and depending on your Windows settings it will be a text file called 'PokerTracker4' or 'PokerTracker4.log'.