Manual Tournament Import Not Working (PokerStars)

[nagster99]

Not being able to authenticate my Gmail account in PokerStars, I decided to cut and paste the email they sent me and import manually. But it is not working. I get multiple errors message such as this one (repeated hundreds of times)

Warning: PokerStars: Big Blind not posted in hand#142731820385 (Line #70)
10:27:39 pm: Warning: PokerStars: Big Blind not posted in hand#142731942321 (Line #141)

And these:

+ Complete (0 hands, 0 summaries, 0 errors, 0 duplicates)
10:36:09 pm: PokerStars: Tournament #1357885382:
10:36:09 pm: Error: PokerStars: Invalid date specified in hand history
10:36:09 pm: - Can't find Tourney
10:36:09 pm: Import complete. No hands or summaries in 1 file were imported. (0 errors, 0 duplicates)

Any ideas? I am on a Mac El Capitan 10.11. And I cut and paste the email contents from PokerStars into a notepad .rtf

Any help appreciated. I am a new user using the trial version of PT4.

Thanks!

[WhiteRider]

You need to save the file as a plain text file - if there is extra formatting (as there will be in a .rtf file) then PT4 won't be able to read it.

[nagster99]

Thanks. I guess that should have been obvious but Apple has changed text edit and the save as .txt is buried in the preferences page. Anyway, it worked. Thanks a million - Ryan