PT4 doesn’t recognize preferred seat for Winamax

[lucius77]

Hi

since several months, PT4 displays HUD randomly.
When I want to fix preferred seat, I only get 4tables, I can’t fix for other tables.


http://hpics.li/629e2a0
When I play, only 4 and 9 tables are correctly displayed
8 tables are not, I must place the HUD manually.

My version is 4.4.18

[Flag_Hippo]

There is only a single option for Winamax preferred seating in PokerTracker 4 because in the Winamax software you can only set your preferred seat as top, bottom, left or right regardless of the table size. Make sure you have set your preferred seat in Winamax also and then update PokerTracker 4 to the latest version here. If you need to reposition the HUD on the 8 max table make sure that your are saving the new positions after you move them by clicking the PokerTracker icon and selecting "Save Layout".

[lucius77]

Thanks, but I upgraded PT4 several times, and the problem is still there.

My preferred seat is at the bottom. It worked well during many months, and suddenly didn’t work. No reason.

[Flag_Hippo]

Please open a Support Ticket and report your problem so that we can investigate that for you.