Set up on Mac

[markwb]

Hi all,

Sorry to post in this folder, couldnt see a specific Mac folder?

I am going through the set up process, seems to all be fine.

But I cant find any hand history. I have gone into Pokerstars and checked the folder that it is saving too, even changed it. When when I go into the folder on my mac, there is no data?

When I run the HUD and Pokerstars, the HUD doesnt even appear?

Any help would be amazing?
Getting very frustrated with it all!

Thanks
Mark

[Flag_Hippo]

Is the option to 'Save My Hand History' enabled in PokerStars via 'Settings -> Playing History -> Hand History'? If that's not the problem then please enable logging, reproduce this problem by playing for a few minutes on a table or two and then send your log file to us in a Support Ticket. You can access the log file by clicking 'File --> Show User Data Folder' in the main PokerTracker 4 window - the file we need is the text file called 'PokerTracker4.log' that is in that folder.