Stars MTT- Opponent HUD not updating

[finalyoto]

Hello, my HUD is updating every hand by my opponents' HUD shows zero hands. Please help. I tried reinstalling PT4 it did not help.

[Flag_Hippo]

Please reboot then press/hold the "Alt/Option" key while starting PokerTracker 4 to enable logging, reproduce the issue you are describing and then send your log file to us in a Support Ticket so we can find out what's causing that. You can access the 'Logs' folder with the log file by clicking 'File --> Open User Data Folder' in the main PokerTracker 4 window and the file we need is the text file called 'PokerTracker4' or 'PokerTracker4.log' that is in that folder.