Thanks but you haven't answered my questions. If this is a new install follow
this tutorial and then manually download and install PostgreSQL v9.3 available
from here. Using a Mac administrator account or administrative privileges install that PostgreSQL and for the password boxes use "dbpass" (no quotes) which is what PokerTracker 4 uses by default. Provided PostgreSQL installs successfully reboot your computer and then try starting PokerTracker 4 again. If that doesn't work or if you have existing poker data then send us your PokerTracker and
PostgreSQL log files in a
Support Ticket:
Tutorial: Reporting A Problem