HUD issue

[pokerrekop]

Hello,

I had to update my app after getting the date and time error and now my HUD won't show detailed stats when I point my mouse cursor at a certain stat.It used to show e.g. 0/10 on a cream square window but now it doesn't.Can you sort this out,please?

Thanks

[Flag_Hippo]

I cannot reproduce the issue you are describing so can you please press/hold the 'Alt/Option' key when starting PokerTracker 4 to enable logging, reproduce this problem and then send your log file to us in a Support Ticket. You can access the 'Logs' folder with the log file by clicking 'File --> Open User Data Folder' in the main PokerTracker 4 window and the file we need is the text file called 'PokerTracker4' or 'PokerTracker4.log' that is in that folder.

[pokerrekop]

I'm talking about this.

[Flag_Hippo]

I know what you were referring to but I cannot reproduce this so can you please report this to us with your log file so we can investigate your problem:

Guide: How to Create & Submit a PokerTracker4.log File