PT4 on MAC memory issue

[szary79]

PT4 version: 4.17.12
MAC OS: Monterey 12.7.2

I had 16GB of memory installed. But when PT4 was turned on and getting hands from Pokerstars, memory error message poping out and after few minutes system crash/freeze.
I bought more memory and now have 32GB installed. But issue still exist. So I've started monitoring memory usage in Activity Monitor and noticed that when I start getting hands, total memory used goes to around 28GB and catched memory goes to around 4GB.
After a few minutes system crashes or sometimes PT4 stopping displaying HUD. I need to stop getting hands and start them again. When PT4 is not getting hands memory used is on around 4GB constant.

This issue started recently (probably after last PT4 update). No other applications using this much memory.

[Flag_Hippo]

This is a known issue with PokerTracker v4.17.12 so please open a Support Ticket and we can notify you when a fix is available. In the meantime you can download and install the previous version of PokerTracker 4 from here.

[szary79]

Thank you very much. As suggested, I openned a ticket and will be waiting for information about fix.