uludaq wrote:now i am totally confused and it stil dont work
i created a new database and tried to track hands while playing but i didn`t work too
also i cant delete the old database
is it possible that my postgres dont work properly because i got a red sign and alert messages
can i reinstall all new and work with a backup of my database?
Can you please enable logging, reproduce this problem with the new database and then send your log file to us in a Support Ticket along with a link to this thread where a technician can assist you further. You can access the 'Logs' folder with the log file by clicking 'File --> Open User Data Folder' in the main PokerTracker 4 window and depending on your Windows settings it will be a text file called 'PokerTracker4' or 'PokerTracker4.log'.
