Page 1 of 1

no consigo instalarlo en mi Mac

PostPosted: Tue Feb 21, 2023 9:17 am
by Efrén23
Hola
Acabo de instalar pokertracker4 con licencia y no consigo instalarlo en mi Mac.
Directamente no se abra, necesito ayuda porfavor
Gracias!

Re: no consigo instalarlo en mi Mac

PostPosted: Tue Feb 21, 2023 12:22 pm
by Flag_Hippo
Restart your computer and then do this:

Open the Security & Privacy window in System Preferences.
Choose Accessibility on the left.
Click the lock in the bottom left to make changes, if required.
Select PokerTracker 4 and click the "-" (minus) below to remove the permission.

Then try starting PokerTracker 4 again. If that doesn't change anything please press/hold the 'Alt/Option' key while starting PokerTracker 4 to enable logging, reproduce the issue and then attach your log file to a Support Ticket:

\Users\{Mac Login}\Library\Application Support\PokerTracker 4\Logs\PokerTracker4.log