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Error logging in for the first time in PokerTracker4

PostPosted: Wed Mar 29, 2023 2:41 pm
by AAHematita
I have installed the PT4 app in my mac but when it generates a problem directly with the connection of PostgreSLQ, i have downloaded the PostgreSLQ and istalled it but im really lost..NEED HELP!!

Re: Error logging in for the first time in PokerTracker4

PostPosted: Wed Mar 29, 2023 6:44 pm
by 20spot221
Following this one

Re: Error logging in for the first time in PokerTracker4

PostPosted: Thu Mar 30, 2023 11:08 am
by Flag_Hippo
Please press/hold the 'Alt/Option' key while starting PokerTracker 4 to enable logging, reproduce the issue and then attach your log file to a Support Ticket where a technician can review your log and give you further assistance:

/Users/{Mac Login}/Library/Application Support/PokerTracker 4/PokerTracker4.log