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PT4 causing stutter/lag

PostPosted: Sat Sep 07, 2013 5:05 pm
by Deoxyribo
Hi,
My stars/tilt have been stuttering and lagging a bit while playing with my PT4 running. Im not sure if its just my computer because it has been acting up a bit but it is smooth if just stars/tilt is running and stuttering when i open PT4.
please help, lmk if you need any info about my comp

Re: PT4 causing stutter/lag

PostPosted: Sat Sep 07, 2013 5:08 pm
by Deoxyribo
also, i just updated PT4 so it should be latest version

Re: PT4 causing stutter/lag

PostPosted: Sun Sep 08, 2013 11:56 am
by kraada
How large is your database (it says in Database -> Database Management)?

Re: PT4 causing stutter/lag

PostPosted: Sun Sep 08, 2013 12:33 pm
by Deoxyribo
2658 MB

Re: PT4 causing stutter/lag

PostPosted: Sun Sep 08, 2013 1:18 pm
by kraada
That shouldn't be so large as to be causing problems. Please try running Housekeeping -> Rebuild Cache and let me know if you still have trouble afterwards. Note that this can take a while so be prepared for it to take up to an hour or two based on your database size.

Re: PT4 causing stutter/lag

PostPosted: Mon Oct 14, 2013 10:51 am
by payforview
Hi, I'm trying the trial version of pt4 for mac with pokerstars.it and I have the same problem: after about 1h ps stars to lag and is impossible to play. Need restart the osx to work well, but after 1h I have the same problem again. The database is new, first time that I run pt4.
Please help me I love this program, I want to buy it for 1 reason: I can play on mac and no more on win.
Thank you

Re: PT4 causing stutter/lag

PostPosted: Mon Oct 14, 2013 12:53 pm
by kraada
That definitely shouldn't be happening regularly. Are you on our latest version of PT4 (4.10.2)?

Re: PT4 causing stutter/lag

PostPosted: Tue Oct 15, 2013 11:54 pm
by oliolion
Hi same problem here, I am using the free trial v4.10.2 and everything runs smoothly but about 2 hours into my session everything will lag terribly and I have to restart my new Macbook to fix it. My database is 3833mb and I had 15 tables going. This has happened everyday since I started the trial 4 days ago.

Re: PT4 causing stutter/lag

PostPosted: Wed Oct 16, 2013 10:14 am
by kraada
I expect to see 4.10.4 out within the next day or two - please upgrade once it comes out and let me know if you experience troubles in that version.

Re: PT4 causing stutter/lag

PostPosted: Wed Oct 16, 2013 10:00 pm
by payforview
kraada wrote:I expect to see 4.10.4 out within the next day or two - please upgrade once it comes out and let me know if you experience troubles in that version.


It seems that now it works perfectly with the upgrade!!! Yeah

highfalutin