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PT4 crashes constantly when shutting down/quitting

PostPosted: Wed Nov 13, 2013 3:20 pm
by poochie
Hello,
i have this problem since the release of Pokertracker 4.
Everytime i quit pokertracker or shut my mac down while PT is running the program crashes and the next time i launch it i can send a bug report.
Is there some fix to solve this problem, i keep sending the bug report but nothing changed with every new release?
I am using a Mac Book Air 2011, running OSX Mavericks. Postgresql 9.0.

Best,
Johannes

Re: PT4 crashes constantly when shutting down/quitting

PostPosted: Thu Nov 14, 2013 4:07 am
by WhiteRider
If you haven't already, please do send a crash report - these go directly to the development team for investigation and they find them very useful. (If it crashes repeatedly in the same situation you don't need to keep sending reports.)

Re: PT4 crashes constantly when shutting down/quitting

PostPosted: Mon Nov 18, 2013 8:42 am
by kraada
Also if you create a support ticket our technicians can look up whether your crashes are attached to a known issue and what the status of that issue is and let you know if we need more information or not.

highfalutin