Page 1 of 1

Impossible to try PT4 on mac (mavericks)

PostPosted: Thu Nov 21, 2013 1:19 pm
by bonsai
I am trying to try PT4 in order to buy after but it is impossible to install it correctly. It always says what you see in image. Pokerstars does not appear to be installed. I tried all, removing pokerstars and reinstallin, removing pt4 and reinstalling, but I don't know what to do.
Any ideas with this?
Thank you very much.

Re: Impossible to try PT4 on mac (mavericks)

PostPosted: Thu Nov 21, 2013 1:47 pm
by kraada
First you need to make sure that PokerStars is set to save hand histories in Options -> Instant Hand History Options and tournament summaries in Options -> Tournament Summary Options. Once those are set the Auto Detect button pictured should pick them up. If it doesn't, click Add and choose the folders you have set in those locations and click OK. As long as they're properly set things will work even if PokerTracker did not detect them on its own.

Re: Impossible to try PT4 on mac (mavericks)

PostPosted: Thu Nov 21, 2013 2:07 pm
by bonsai
Thanks for the reply, but I made what you said and nothing.
Look at the image.
It says unable to locate Pokerstars directories.

Any idea? Am I doing something wrong?

Thanks

Re: Impossible to try PT4 on mac (mavericks)

PostPosted: Thu Nov 21, 2013 2:52 pm
by kraada
Don't save your hands on your desktop directly; create a new folder and store them in it and once you configure it to point there it will work no matter what that error message says.

Re: Impossible to try PT4 on mac (mavericks)

PostPosted: Thu Nov 21, 2013 4:05 pm
by bonsai
It's inside a folder named POKER.

Re: Impossible to try PT4 on mac (mavericks)

PostPosted: Thu Nov 21, 2013 4:23 pm
by bonsai
I changed it to /Users/Me/Library/Application Support/PokerStarsES/HandHistory and still the same problem.
I don't know what more to do.
Any idea about it?

Thanks a lot!

Re: Impossible to try PT4 on mac (mavericks)

PostPosted: Thu Nov 21, 2013 4:29 pm
by kraada
Once those folders are listed there it will work when you click Get Hands While playing as long as everything is set to English. The error message can be safely ignored.

Re: Impossible to try PT4 on mac (mavericks)

PostPosted: Thu Nov 21, 2013 4:57 pm
by bonsai
Kraada..thank you!! At least now its working!! bufff It was hard!
Now I have to learn to use it!! xD Thanks a loooot!!!

:P