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default parameters error

PostPosted: Thu Jan 02, 2014 1:08 pm
by GoldnEagl
I'm trying to open PT4 and getting a default parameters error, but my parameters are fine.

And it won't connect.

Help?

Re: default parameters error

PostPosted: Thu Jan 02, 2014 1:28 pm
by kraada
Do you see PostgreSQL in Applications? If you open Applications -> Utilities -> Terminal and type the following and hit enter, what is the output:
ps aux | grep -i postgres

Re: default parameters error

PostPosted: Thu Jan 02, 2014 2:56 pm
by GoldnEagl
yeah it's still in Applications and the postgres user account still exists etc

grep output:

Code: Select all
goldy             349   0.7  0.0  2432784    640 s000  S+   11:53AM   0:00.00 grep -i postgres


I did have to clear all my OS caches recently, if that would have bricked it somehow..

Thanks for the help.

Re: default parameters error

PostPosted: Thu Jan 02, 2014 4:07 pm
by kraada
With that output, postgres definitely isn't running. Open up Applications -> Utilities -> Console. Are there any errors relating to PostgreSQL listed there?

Re: default parameters error

PostPosted: Thu Jan 02, 2014 6:16 pm
by GoldnEagl
nope, not one

Re: default parameters error

PostPosted: Thu Jan 02, 2014 7:01 pm
by kraada
Please try reinstalling PostgreSQL as explained in this guide and that may get things working for you. If not, please create a support ticket and one of our technicians will assist you in getting things working again.

Re: default parameters error

PostPosted: Thu Jan 02, 2014 7:17 pm
by GoldnEagl
ok, is there a way i can backup my current db before reinstalling? i mean i have all my HHs, am I just gonna have to reimport?

Re: default parameters error

PostPosted: Fri Jan 03, 2014 9:41 am
by kraada
As long as you don't uninstall your data will be just fine. Just do the reinstalling piece.

Re: default parameters error

PostPosted: Fri Jan 03, 2014 10:14 am
by GoldnEagl
cool, reinstalling worked like a charm. thanks

highfalutin