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HUD Popup behind table

PostPosted: Wed Mar 26, 2014 4:06 am
by Lakestone
When I play on GTech G2 and click my HUD to get the popup, the popup HUD window position itself behind any table close to the current table if the HUD popup window is big enough to get outside of the table. Is there any solution to this? There's no option in the G2 client to prevent this.

(Had formatted, trying App nap now, be back soon!)

Re: HUD Popup behind table

PostPosted: Wed Mar 26, 2014 7:55 am
by kraada
The app nap issue should be resolved in the latest version of PT4 I believe, so if you're not running 4.10.9 you should upgrade to that version also.

Re: HUD Popup behind table

PostPosted: Wed May 22, 2019 4:59 pm
by dryas
I still have this issue.
Any way to resolve it was found?
kraada wrote:so if you're not running 4.10.9 you should upgrade to that version also

I'm on 4.15...

Re: HUD Popup behind table

PostPosted: Thu May 23, 2019 6:18 am
by Flag_Hippo
I am not seeing any other recent reports of this issue so can you please enable logging, reproduce this problem and then send your log file to us in a Support Ticket. You can access the 'Logs' folder with the log file by clicking 'File --> Open User Data Folder' in the main PokerTracker 4 window and the file we need is the text file called 'PokerTracker4' or 'PokerTracker4.log' that is in that folder.

Re: HUD Popup behind table

PostPosted: Thu May 23, 2019 2:56 pm
by dryas
will do after my session
I did disable app nap and the problems persists