Hud not working after update

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Hud not working after update

Postby poochie » Fri Sep 05, 2014 3:39 pm

Hello,
just came back from 2 month holiday, installed pokerstars.it update and pokertracker update and the hud seems to not work anymore. It did appear on one table, but not on other tables. Relaunching pokertracker and/or hud did not help.

Already investigations in this?

Best regards,
Johannes

Edit: newest Mac OSX, newest Pokertracker, newest Pokerstars.it
poochie
 
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Re: Hud not working after update

Postby kraada » Fri Sep 05, 2014 3:57 pm

Please restart PT4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file - that will help us figure out what is going on here and get it fixed for you. You can find that file by clicking File --> Show User Data Folder in the main PT4 window - the file we need is the text file called PokerTracker4 that is in that folder.
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