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Laptop not powerful enough?

PostPosted: Wed May 27, 2015 10:55 am
by bipolarhighrola
I use a Macbook Air for poker (1.7GHz intel core i5) and if i run Pokerstars + PT4 + an internet browerer, my laptop over heats and runs slower..

When i simply change some filters on my PT4 graphs, it takes a very long time and again, laptop over heats.

I'm asking if this is due to my laptop not being powerful enough? Or is this simply normal for PT4 users (specifically changing filters, reviewing sessions)

Thanks

Re: Laptop not powerful enough?

PostPosted: Wed May 27, 2015 2:20 pm
by kraada
Please restart PT4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file - that will help us figure out what is going on here and get it fixed for you. You can find that file by clicking File --> Show User Data Folder in the main PT4 window - the file we need is the text file called PokerTracker4 that is in that folder. We'll be in a better condition to give you feedback on what's going on once we can see the exact queries and query times.