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After PT4 update HUD doesn't recognize preferred seat PStars

PostPosted: Sat Jun 04, 2016 9:13 am
by duathlon
I did the PT4 update yesterday and now using 4.14.17

On Pokerstars New Jersey my HUD stats are not showing up in the seat which I have listed as my preferred seat and I don't know how to fix it.

Re: After PT4 update HUD doesn't recognize preferred seat PS

PostPosted: Sat Jun 04, 2016 10:27 am
by WhiteRider
Double check that everything is configured correctly as in the PokerStars Configuration Guide and that hands are importing correctly, and the preferred seat settings match between PokerStars and PT4.

If the settings match then wait for a played hand to be imported and if the hud doesn't line up properly reposition the stats (hold Command and drag) then PT-icon > Save Layout, and that should fix it for future tables.

If you still have problems after that please open a Support Ticket and report your problem so that we can see what is going on.

highfalutin