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player notes often not properly saved

PostPosted: Wed Feb 08, 2017 1:10 pm
by dangereux333
I thought this was extraordinary ... sometimes I try to take player notes ( manual ) ... and after clicking save..... nothing was saved...

sometimes I assign some colour to a specific player, same problem.... I click 'save' ... and sometimes I have to repeat 3, 4 times to get it done.

Re: player notes often not properly saved

PostPosted: Thu Feb 09, 2017 9:14 am
by Flag_Hippo
Please open a Support Ticket with a PokerTracker4.log file that's recorded the trouble so that we can investigate that for you.