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New Database Hud Not Showing Up On Pokerstars

PostPosted: Wed Oct 18, 2017 5:54 pm
by Taiga23
How can I fix this? I made a new database and the Hud does not show up. I tried using the old database and the hud still didn't show up on stars. Help please.

Re: New Database Hud Not Showing Up On Pokerstars

PostPosted: Thu Oct 19, 2017 6:11 am
by Flag_Hippo
Are your hands importing? Please make sure things are still configured correctly and if you have any further trouble please enable logging, reproduce this problem and then send your log file to us in a Support Ticket so we can see what is going on here. You can access the log file by clicking 'File --> Show User Data Folder' in the main PokerTracker 4 window - the file we need is the text file called 'PokerTracker4.log' that is in that folder.

Re: New Database Hud Not Showing Up On Pokerstars

PostPosted: Thu Oct 19, 2017 11:19 pm
by Taiga23
Thanks those instructions worked :)

highfalutin