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PT4 not updating when I go to new table

PostPosted: Sat May 19, 2018 9:39 am
by pjenkinsp
Hi whenever I change table in an MTT my HUD does not open for the new table however if I stop importing hands and start again then it comes up again is there any way to resolve this issue?

Re: PT4 not updating when I go to new table

PostPosted: Sun May 20, 2018 6:19 am
by Flag_Hippo
What poker site is this on?

Re: PT4 not updating when I go to new table

PostPosted: Tue May 22, 2018 11:04 am
by pjenkinsp
PartyPoker

Re: PT4 not updating when I go to new table

PostPosted: Tue May 22, 2018 12:15 pm
by Flag_Hippo
Are you closing your table and/or PartyPoker client as well? There is a similar issue on Windows (see this thread) but if your hand history file is being created on Mac when you change tables then please enable logging, reproduce this problem and then send your log file to us in a Support Ticket so we can see what's going on:

Tutorial: Reporting A Problem