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Help :D

PostPosted: Fri Jan 04, 2019 3:57 pm
by zewlak93
Hello,
i dont know until now everything was good a suddenly... :( pls help :D

Re: Help :D

PostPosted: Sat Jan 05, 2019 7:59 am
by Flag_Hippo
Please do this:

1. Confirm where your PostgreSQL is, probably here:

/Library/PostgreSQL/x.y

"x.y" will be two numbers such as "8.4", "9.0", etc.

2. Open a terminal in "Utilities". In the terminal window copy/paste this:

sudo rm /Library/PostgreSQL/x.y/data/postmaster.pid

Substitute the "x.y" in that command with the numbers you noted in #1.

You want to delete "postmaster.pid" so answer "y" if the command finds it.

3. Next reboot, press/hold the "Alt/Option" key while starting PokerTracker 4 to enable logging and if PokerTracker 4 starts with the same error message send us these files in a Support Ticket:

--> /Users/{Mac Login}/Library/Application Support/PokerTracker 4/Logs/PokerTracker4.log

--> Your newest 3 or 4 PostgreSQL log files (look for "Mac" in the guide): Guide: PostgreSQL log files

Re: Help :D

PostPosted: Sun Jan 06, 2019 7:03 am
by zewlak93
Doesnt work ... :(

Re: Help :D

PostPosted: Sun Jan 06, 2019 7:15 am
by Flag_Hippo
Then please proceed to step 3 and send the requested files to us in a Support Ticket.

highfalutin