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Unable to import Pokerstars hands

PostPosted: Mon May 11, 2020 3:30 pm
by Baptheo38
Hello

I followed the procedure indicated to perform a manual import of my history on Pokerstars but it doesn't work.
When I select my file, the summary tells me that no hands are available while the source file is correct
Could you help me please.
I need ti import the hands i played before Pokerstars installation.
Thanks

Re: Unable to import Pokerstars hands

PostPosted: Tue May 12, 2020 1:34 am
by Baptheo38
I am attaching to you a screenshot of the error message and the file generated by Pokerstars.
Thank you

Re: Unable to import Pokerstars hands

PostPosted: Tue May 12, 2020 6:00 am
by Flag_Hippo
That is not a PokerStars hand history file (.txt) - it is a PokerStars playing history audit file (.csv). If you read it all it details is how much you bought in for and rebuyed for on each table - there is no specific information about each individual hand. You need to request from PokerStars copies of the original hand history files themselves which are .txt files and have information like this inside.