Pokertracker 4 does not show the HUD and does not save hands

[HarryPokerPL]

Hello,
Before choosing a table to play at Pokerstars, I always watch it over a dozen or so hands. On PC, pokertracker4 shows the HUD next to players and saves hands with no problem, but when I play on MAC, this is only visible after joining the game. I have English in the lobby. The problem occurs in cash games and tournaments. Please help.

[Flag_Hippo]

The limited number of observed hands that PokerStars allow to be imported is done using the 'Memory Grabber' option in PokerTracker 4 via 'Configure -> Sites & Import Options -> PokerStars' however this is not available on Mac OSX due to the difference in how that operating system works compared to Windows.