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Big Sur

PostPosted: Sun Nov 15, 2020 10:47 am
by evolv87
Hello, will you be updating PT4 to function with the latest version of macOS? I haven’t been able to get the program to open since updating to Big Sur. Thanks.

Re: Big Sur

PostPosted: Sun Nov 15, 2020 11:01 am
by WhiteRider
The current version of PT4 (v4.15.25) should run on Big Sur - we have been testing on the beta version for a while and I haven't seen anyone else reporting problems yet.

If you're not using 4.15.25 you can download it from the PT4 Download Page.

If you continue to have problems after that please follow the directions in the Tutorial: Reporting a problem to start PT4 with logging enabled and send us a log file if one was created, so that we can see what is going on in your case.

Re: Big Sur

PostPosted: Sun Nov 15, 2020 11:42 am
by evolv87
Great, I will make sure PT4 is up to date and let you know if I have any further issues. Thanks!

Re: Big Sur

PostPosted: Sun Nov 15, 2020 1:03 pm
by evolv87
If I install the newest version of PT4, will I lose my DB?

Re: Big Sur

PostPosted: Sun Nov 15, 2020 2:59 pm
by WhiteRider
No - updating PT4 will not affect your data or settings. We recommend that you keep up to date as we make corrections in every release.

highfalutin