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NoteCaddy Crashing

PostPosted: Wed Dec 06, 2017 2:19 pm
by sirdurk
Notecaddy appears to be crashing on note creation when opened. When I re-open notecaddy im still on the same note import, no more are processed and it then crashes again?

Any solutions?

Re: NoteCaddy Crashing

PostPosted: Wed Dec 06, 2017 3:09 pm
by Alvaro Sojo
Same problem here.

Re: NoteCaddy Crashing

PostPosted: Thu Dec 07, 2017 7:35 am
by SretiCentV
If this is still happening with the new version 2.7.0.16 please create a support ticket https://support.pokertracker.com/support/ticket/2 and if possible please attach your NoteCaddy logs. You can find them in the folder

C:\Users\[windows_login]\AppData\Local\PokerTracker 4\Data\AppsData\Tm90ZUNhZGR5\NoteCaddyLogs