I haven't used the Hand Grabber in a couple of years on my current system, so I'm not sure if things have changed and I need to configure anything differently. I'm playing on Ignition from the US, and while I'm getting hands, even though in PT's View Import Status screen it says the grabber has started auto-importing, no files are found to monitor.
I went though all the steps in the guide, and it appears that everything on my end should be set up correctly. I've got the latest version of PT (v4.17.9) and I believe the latest version of the Hand Grabber (v1.1.8). HH's are going to the default directory (C:\Users\XXX\AppData\Local\PokerTracker 4\HandHistory\Ignition), so I'm not sure what I'm doing wrong. Thanks!