Hi,
I recently installed pokertracker 4 for Ignition on a new computer. I had used ignition with pokertracker 4 and the hand grabber on another computer without issues for around 4 years, but I configured it so long ago that I don't really remember what I did to make it work properly. But this time around I've had all kinds of issues. I think the ignition card catcher is working properly because it always accurately reflects what tables I am on, so I think the pokertracker 4 part is not working right. For the configuration of pokertracker4 I went to 'site and import options' and entered in the folder: C:\Program Files (x86)\Ace Poker Solutions\Ignition Card Catcher\Handhistories in the 'directories configuration' box. There are hand history files in that folder so I know something is working right, but not sure what % of the hands I've actually played are making it to that folder. That folder is entered into the 'ipoker network' configuration--I'm not sure why its that and not ignition but I vaguely remember that from before.
Here are some issues I've had with Poker Tracker 4:
1) sometimes I load 4 cash tables and the Hud is working somewhat properly where each players statistics is displayed in the little black boxes on the tables. However when this does happen, the statistics stop updating after a few hands. sometimes it seems like hands are still being caught/processed because the stats in my poker client session will keep updating for a while longer after the on table statistics stop updating, but not always, and it usually doesnt last long.
2)even in the initial sessions where it was working semi properly, if I exited a table and loaded a new table for cash games, it would never even start to update on table statistics or in the pt4. Fresh tables were never being processed/caught/whatever
3) Tournaments would mess everything up. My hud would update when I would buy in for a tournament but no matter the result it never really updated what place I got, whether I finished ITM or not, etc.
4) Any time I close out PT4, it says 'not responding' and has to crash in order for me to exit out of the program. That never happened on my previous pc
When I played on my first computer I only played cash games so I'm not sure if the combination of cash and tourneys would have caused issues, but now even cash only sessions have the aformenetioned 1 and 2 errors.
Can anyone advise on these issues in order to get pt4 working?
Thanks
Can someone advise on how to get PT4 working properly?