Problems recently with hand grabber

Support for the Ignition, Bovada and Bodog Hand Grabber

Moderators: WhiteRider, Flag_Hippo, Moderators

Re: Problems recently with hand grabber

Postby kiz10 » Sun Aug 13, 2023 10:10 am

I've been having the same issue as everyone else. Thought it might just be me but clearly not.

It sometimes take a few starts of PT4 to even get it work on one table.

Then it works okay but often it won't pick up a new table, but still works on the tables you already had.

And then requires it restart in a bid to get it working on all tables.

So frustrating.
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Re: Problems recently with hand grabber

Postby wololo » Mon Aug 14, 2023 7:21 pm

Has anyone got a solution?
I've been having these problems for 2 weeks and support can't solve it.
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Re: Problems recently with hand grabber

Postby TheBeats02 » Tue Aug 15, 2023 12:41 pm

Same problem as of a few days ago
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Joined: Wed Mar 08, 2017 8:20 pm

Re: Problems recently with hand grabber

Postby ltcardozo » Wed Aug 16, 2023 1:05 am

I use it everyday and it was working fine until last thursday. Since then, it doenst detect my Bodog tables anymore
ltcardozo
 
Posts: 2
Joined: Tue Apr 21, 2015 4:18 am

Re: Problems recently with hand grabber

Postby Flag_Hippo » Wed Aug 16, 2023 2:58 am

The issue has been logged with the development team and if you want to be notified whan a fix is available then please let us know via a Support Ticket.
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Re: Problems recently with hand grabber

Postby Mariuoos » Wed Aug 16, 2023 6:30 pm

Same issue for me as well , everything was good up until an hour ago.
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Re: Problems recently with hand grabber

Postby jmier94 » Thu Aug 17, 2023 3:39 am

same issue for me as well
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Re: Problems recently with hand grabber

Postby akiba » Thu Aug 17, 2023 5:13 am

Same for me. it just started a few hours ago (late Wednesday 8/16).
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Re: Problems recently with hand grabber

Postby Aliquantum » Thu Aug 17, 2023 6:16 am

Samsies.
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Re: Problems recently with hand grabber

Postby Feaster » Thu Aug 17, 2023 4:11 pm

Just dropping in to say I have the same issue as of yesterday. Working fine last week.
Feaster
 
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Joined: Wed Jul 13, 2022 11:05 pm

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